Shipping Policy

Hamari Shipping Policy last updated: 16 October 2026

tmpindia.store par shopping karne ke liye thank you! 💙

Yeh Shipping Policy hamare store se purchase kiye gaye products ki shipping aur delivery se related terms aur conditions ko explain karti hai. Order place karne se pehle please is policy ko carefully read karein.

 

Interpretation and Definitions

Interpretation

Is policy mein jin words ka first letter capital mein likha gaya hai, unka meaning neeche diye gaye Definitions section ke according hoga.

Yeh definitions singular aur plural, dono situations mein same meaning rakhti hain.

 

Definitions

Is Shipping Policy ke purpose ke liye:

"Company" — jise is policy mein "Company", "We", "Us" ya "Our" kaha gaya hai — se refer kiya gaya hai TMP India ko.

"Goods" — hamare store par sale ke liye available products ya items ko refer karta hai.

"Orders" — aapki taraf se hamare products purchase karne ke request ko refer karta hai.

"Website" — tmpindia.store ko refer karta hai.

"You" — service ko access ya use karne wale individual, company ya kisi other legal entity ko refer karta hai.

"Shipping" — products ko customer tak deliver karne ki process ko refer karta hai.

"Delivery" — customer dwara products receive karne ko refer karta hai.

 

Shipping Information 📦

Hum koshish karte hain ki har order ko jitni jaldi possible ho process aur ship kiya ja sake.

Shipping time aapke location aur selected shipping method ke according different ho sakta hai.

 

Processing Time ⏱️

Payment confirmation ke baad orders ko generally 1–2 business days ke andar process kiya jaata hai.

Peak seasons, festive periods ya special sales ke dauraan processing time 3–5 business days tak extend ho sakta hai.

 

Shipping Methods 🚚

Hum standard shipping provide karte hain.

Generally, delivery mein 3–7 business days lag sakte hain.

Shipping charges aur delivery time aapke location aur selected shipping method ke according vary kar sakte hain.

 

Shipping Costs 💰

Shipping charges aapke:

• Order ke weight

• Shipping address

• Selected shipping method

ke basis par calculate kiye jaate hain.

Order complete karne se pehle checkout page par applicable shipping charges clearly show kiye jaayenge.

 

Order Tracking 🔍

Order ship hone ke baad aapko tracking information ke saath confirmation receive hoga.

Aap apne order ka status shipping partner dwara provide kiye gaye tracking number ke through check kar sakte hain.

 

Delivery Address 📍

Order place karte waqt please ensure karein ki aapka delivery address and Contact number complete aur accurate ho.

Incorrect ya incomplete address ki wajah se hone wale delivery delays ya failed deliveries ke liye hum responsible nahi honge.

Isliye order confirm karne se pehle apna:

• Name

• Mobile Number

• House/Flat Number

• Street/Area

• Landmark

• City

• State

• PIN Code

carefully check karein.

 

Delivery Attempts 🚚

Generally, shipping partners delivery ke liye multiple attempts karte hain.

Agar multiple attempts ke baad bhi delivery successfully complete nahi hoti hai, toh package hamare paas return kiya ja sakta hai.

Aise cases mein applicable return shipping charges customer se recover kiye ja sakte hain.

 

Damaged or Lost Packages 📦

Agar aapka package damaged condition mein receive hota hai ya transit ke dauraan lost ho jaata hai, toh please humein immediately contact karein.

📹 Order receive hote hi package ka complete unboxing video zaroor banayein. Package ko open karne se pehle video recording start karein aur opening ke dauraan continuously video banayein. Yeh video damage, missing item ya wrong product ke case mein claim raise karne ke liye helpful hoga aur claim process ko easy banayega.

Hum aapki issue ko shipping partner ke saath resolve karne ki poori koshish karenge aur applicable situation ke according replacement, order resolution ya refund mein assistance provide karenge.

Important: Claim ke liye unboxing video ko safe rakhein aur zarurat padne par hamari team ke saath share karein.